Can we customize our brand and get support for our market position?
Yes. We welcome your customization. Please inform us of your detailed requirements for your market demand, and we will discuss and propose helpful suggestions and the best solutions for you.
What are your terms of payment?
Usually, we accept T/T and irrevocable L/C at sight. For regular orders, the terms are a 30% deposit and full payment before delivery of the goods.
What are your terms of delivery?
We accept EXW, FOB, CIF, etc. You can choose the one which is the most convenient or cost-effective for you.
How many days will samples take? How about mass production?
Generally, it takes 5-7 days for sample making and 10-25 days for bulk orders. The lead time for mass production depends on the order quantity.
What are your terms of packing?
Generally, we pack our goods in neutral cartons. For fragile items, we use wooden frames. We can also pack according to your specific requirements.
How do you solve quality problems after sales?
Take photos of the problems and send them to us. We will provide a satisfactory solution for you within 24 hours after we confirm the issue.