Frequently Asked Questions
Q: Are you a factory or a trading company?
A: We are a professional factory integrated with manufacturing, R&D, marketing, and after-sales services.
Q: What is your R&D and Quality Control capacity?
A: Our team includes over 120 employees, featuring more than 15 R&D engineers and 10 dedicated QC staff to ensure product innovation and quality.
Q: Do you offer OEM or ODM services?
A: Yes, we provide full ODM/OEM support, from initial 3D concept sketches and rapid prototyping to full technical drawings and production.
Q: How long does it take to charge and how long will the light stay on?
A: Under standard sunlight, it takes 4-6 hours to fully charge, which provides approximately 6-8 hours of working time at night.
Q: Is the light suitable for rainy outdoor conditions?
A: Yes, the product has an IP44 rating, making it splash-proof and suitable for standard outdoor garden and path environments.
Q: Can I get samples before placing a bulk order?
A: Certainly. For standard products, samples can be prepared and sent via courier within 3 days.