When can I get the price?
We usually quote within 24 hours after we get your inquiry.
Are your samples free or need cost?
It depends on the products. For low value products, we provide free samples (freight collect). For high value items, sample costs apply but can be refunded after a formal order is placed.
What is your payment term?
We typically accept T/T with a 30% deposit and the remaining 70% balance before shipping.
Can you provide custom designs for packaging?
Yes, we can design packaging and carton boxes according to your specific requirements. Otherwise, we use our regular standard packing.
What is the lead time for mass production?
In off-peak season, it is usually 25-30 days after deposit. During busy seasons, it may take 40-45 days. We always strive to deliver as soon as possible.
Do you have a Minimum Order Quantity (MOQ)?
The MOQ is 3000pcs, though 1pc for sample checking is also available.