Can we customize our brand and get support for our market position?
Yes. We welcome customization. Please inform us of your detailed requirements regarding market demand, and we will discuss and propose helpful suggestions to find the best solution for you.
What are your terms of payment?
Usually, we accept T/T and irrevocable L/C at sight. For regular orders, the terms are a 30% deposit with full payment required before the delivery of goods.
What are your terms of delivery?
We accept EXW, FOB, CIF, etc. You can choose the one which is the most convenient or cost-effective for you.
How many days will samples take to finish, and what about mass production?
Generally speaking, it takes 5-7 days for sample creation and 10-25 days for bulk orders. The lead time for mass production depends on the quantity of the orders.
What are your terms of packing?
Generally, we pack our goods in neutral cartons. For fragile items, we use wooden frames. We can also accommodate specific requirements as needed.
How do you solve quality problems after sales?
Take photos of the problems and send them to us. We will provide a satisfactory solution for you within 24 hours after we confirm the issue.